We Are Growing 学生 Retention, While Enhancing Our Collaborative Workforce

This is an especially challenging time in American higher education in which the traditional business model is no longer viable. 浩博体育app is in a hyper-competitive market, and much like other colleges and universities, faces a geographic redistribution of potential students and an impending national decline in traditional-aged students. To guarantee sustained prosperity, Susquehanna must execute on its strategic plan emphasizing a student-centered experience built on institutional strengths that allows for a barrier-free navigation of the college experience, more meaningful student employment, and better career pathways for staff.

Many of our campus administrative structures were developed 60 and 80 years ago and do not align with the needs and experiences of contemporary students. We must transform how we do our work to respond to our dynamic environment, improve the experience of our students, 鼓励持久性, and enhance the employment opportunities of our colleagues.

The disruption of the pandemic has forced us to review and revise many campus practices, 和工作 人口普查专责小组 has also affirmed the necessity of institutional transformation to meet the needs of today’s students. Against this dynamic backdrop, we will work throughout the coming months to review and rethink how we do our work together so that by the Fall of 2021 we will:

  • 提供更加集成的, 个性化的, and efficient student experience using journey mapping, 流程映射, 设计思维.
  • Incorporate universal 设计 into campus planning, building 设计, and classroom and work practices.
  • Eliminate redundant and unnecessary activities that compete with institutional priorities.
  • Implement inclusive campus practices and policies that recognize the unique characteristics and needs of all members of our community.
  • Eliminate inclusion barriers that are hidden by traditional cultural practices.

SU 2.0的更新

The early recommendations for the revised student experience, 学生健康及福利, Academics, 多样性, 公平与包容, campus safety and facilities are presented on this 更新页面.


会发生什么

A key initiative arose from the strategic planning process: reconstituting Susquehanna’s business model as one that empowers us to collaboratively ensure we deliver a student-focused model that effectively recruits, serves and retains our students. While the Strategic Plan serves as the framework for this initiative, we have invited Kennedy and Company, 咨询公司, to help move our vision forward. Most of their work will be conducted virtually, including:

  • 焦点小组
  • 旅程的映射
  • 设计思考
  • 原型设计

The following timeline illustrates this process.

 

 

Terms, Readings and Resources

Learn more about the 设计 thinking  that will help Susquehanna reimagine the student experience

2.0的过程

Learn more about the timelines and updates for SU 2.0.

2.0的更新

Updates and information from SU Leadership regarding the projects of SU 2.0

指导委员会

Two steering committees have been created to work closely on this project and collaborate with our consultants to:

  • Advise how our administrative and academic structures should look in this changing landscape.
  • Advise on the mechanism we should adopt to 设计 and adjust our programs to our strengths, and develop adjacencies that highlight the cross-functional approach to our programs and services.
  • Advise how to leverage technology based on our lessons throughout the pandemic.

学术指导委员会

委员会主席
——艾丽莎·帕克 associate 生物学教授

委员会成员

Jennifer Asmuth—— associate professor of psychology

尼古拉斯·克拉克—— associate professor of political science, 公共政策主任, department head of political science

——艾玛·弗莱克 associate professor of management and marketing, department head of management and marketing

阿曼达·莱尼格—— 艺术助理教授 & 设计

——莫妮卡·普林斯 assistant professor of English & 创意写作

大卫·理查德 生物学教授

劳伦斯·罗斯—— professor of English, co-department head of English & 创意写作, director of jewish studies

大卫·斯坦诺—— associate professor of music, department head of music

凯西·斯特劳布 地球教授 & 环境科学, department head of earth & 环境科学

单燕- associate professor of finance and analytics, department head of finance and analytics

科琳·佐勒 professor of philosophy, department head of philosophy

ADMINISTRATIVE STEERING COMMITTEE

委员会主席:

詹妮弗·布彻—— vice president for human resources

迈克尔·科因 执行副总裁

委员会成员:

丹尼尔·布朗—— assistant provost for institutional effectiveness and strategic initiatives

鲁本委员会- senior associate director of transfer admission

吉尔·富兰克林—— assistant director of leadership and engagement / greek life

谢里夫·哈希姆 体育主任

弗吉尼亚·莫提卡 senior director of the center for academic success

戴尔·奥威尔曼 associate director of facilities management

艾莉森·理查德—— 注册商

贾斯汀·拉梅尔—— assistant vice president for student financial services

詹妮弗·塞尔维迪奥 首席信息官

迈克尔·舒曼 assistant provost and director of career development